COLUMN
Delayed And Cancelled Flights
By Ehi Braimah
It is becoming increasingly difficult to keep appointments due to incessant delayed and cancelled flights by our local airlines. Delayed flights lead to scheduling difficulties and missed appointments for passengers. Do our airlines really care about their reputation? I doubt it.
From all indications, it would appear the airlines are doing us a favour because we do not have a choice in the matter. This perhaps explains why they are behaving badly. Delayed or cancelled flights come with their own costs and inconveniences to passengers. The airlines apologise which is the standard courtesy but it does not go far enough. Passengers who have paid for their tickets clearly deserve a better deal.
Creating the right customer experience is possible and the management of each airlineknows what to do in spite of the challenges in the industry. Passenger traffic has increased in recent times due to several factors that includeinsecurity on our roads.
Until last week, the Kaduna – Abuja train service was always a joyful ride. My friends and associates who use the service regularly attest to the wonderful experience for a ticket charge that is considered fair and reasonable.
A senior journalist and former editor of Daily Times, John Araka, told me in Abuja last week that he used the train service from Warri to Itakpe before heading to Abuja by road. Araka was full of praise for the train ride, describing the experience as “comfortable, convenient and affordable.”
“But the road trip from Itapke to Abuja was horrible and I feared for my safety,”Araka continued. “I’m flying back to Warri as I do not want to take the risk again.” Araka turned 70 years old on Sunday October 24, 2021. I’m also aware the Lagos – Ibadan train service is applauded by passengers.
With the terrorist attack on the train service from Kaduna to Abuja last week, I doubt whether passengers would be in a hurry to buy tickets on that service and feel comfortable. The attacktriggered apathy and trepidation. If the roads and the tracks are no longer safe, what should we do? Travellers have migrated to air travel which they consider to be the safest option at this time – that is for those who can afford the air fares.
The greatest beneficiaries of the “market shift” are the airlines. It is their luck as the spectre of insecurity of lives and property continues to loom large. Indeed, the airlines are quite busy lifting passengers to different parts of the country. On the several flights I have taken, I observed that most seats – whether in the business or economy classes – are usually taken up.
The attrition rate of our airlines is quite high. Where capitalisation of the business was not the problem, you could bet that mismanagement of available resources was responsible for the airlines that disappeared from the radar. Even the airlines that are still struggling to fly and the new ones joining them are not different – they are all behaving badly and passengers are left wondering what next to do.
After Nigeria Airways – what used to be one of the finest airlines in the world – ceased operations in 2003, Okada Airlines owned by Chief Gabriel Igbinedion, the Esama of Benin, became the first choice for passengers. Then it also flew into bad weather and disappeared.
By the last count, there are over 60 defunct airlines in Nigeria – some of them operating cargo services only — and still counting but we can immediately call to mind the following: ADC, Sosoliso, EAS, Chanchangi, Bellview, Triax, Slok, Skypower Express, Space World, Nigerian Eagle, Nicon, Medview, Kabo, IRS, First Nation, Dasab, Capital, Associated, Albarka, Air Nigeria, Wings and so on.
Aero Contractors had a favourable rating for keeping to their flight schedules regularly which endeared the airline to its community of frequent flyers. When Arik Air launched its service with brand new planes, there was excitement in the air and a rush of adrenaline followed. I used Aero a few times but Arik Air was my favourite.
I became a frequent flyer of Arik Air on both local and regional routes that included trips to Ghana and South Africa, as well as a flight to New York. Arik Air was everywhere and it became the equivalent of our national carrier. Arik Air flew to many cities in Nigeria and you could plan business trips and holidays without too much hassle.
Unfortunately, these things don’t last for too long. Before we knew it, Aero and Arik Air became heavily indebted prompting the Asset Management Corporation of Nigeria (AMCON) to intervene to save both airlines.
Although they are still flying, Aero and Arik Air can no longer provide the customer experience that they were known for; they are living on past glory. Arik and Aero are both on life support and they need more oxygen to remain in business. Generally speaking, passengers complain and grumble over delayed and cancelled flights but it is evident customer experience does not mean anything and that is the tragedy of our airlines.
Virgin Nigeria, enabled by Sir Richard Branson, the British-born billionaire and founder of the Virgin Group which includes Virgin Atlantic, commenced operations in Nigeria in June 2005. Let me make a confession upfront: I’m a fan of the global Virgin brand and because I know that a great brand attracts commercial value, I was happy at the prospects of Virgin Nigeria and what it will do for our aviation industry.
With Virgin Nigeria operating out of the Murtala Muhammed International airport in Lagos as their base, the intention as I found out was to make Nigeria the regional hub of West Africa. Flying with Virgin Atlantic was always a great experience and I knew the Virgin brand power – it comes at a cost in the pricing template – would rub off on Virgin Nigeria. And it did.
Initially, the airline was blessed with rapid expansion. Passengers were happy and they were ready to pay – even more – for the same experience they enjoyed when flying outside Nigeria.
But this airline of promise did not last the distance due to high-wired politics. Some “vested interests” wanted a pound of flesh from Virgin Nigeria but Sir Richard Branson refused. He opted to quit after constant “harassments” and he wrote about his experience in his book, “Screw it, Let’s do it”. Like Arik Air, Virgin Nigeria – which became known as Nigerian Eagle and then Air Nigeria – would have been the “perfect” national carrier. By the time Air Nigeria collapsed, there were 13 aircraft in its fleet. What a waste!
The vacuum created by Virgin Nigeria was filled by Air Peace which has shown great promise. Air Peace replaced Arik Air and Virgin Nigeria as my favourite local airline – and it has been so for more than five years.
But I have also suffered unpleasant consequences just like other passengers. Some of my friends and associates have also complained about Air Peace but I let them know that in spite of the numerous disappointments, Air Peace still has the advantage over other airlines and it can also be described as the national carrier we do not have. Air Peace airlifts more than 75% of the passenger traffic to different destinations locally and regionally but it appears this success has also become airline’s albatross.
Air Peace now has a bad reputation for not keeping to its flight schedules and my simple explanation is that the airline is biting more than it can chew. Last Saturday, Air Peace shifted a flight from Abuja to Lagos twice.
The passenger who complained to me is the editor of a national newspaper and he was forced to fly Ibom Air (he bought another ticket) to Lagos as he could not wait for the re-scheduled 9.50 pm flight. The editor, like many others, left Abuja after the All Nigeria Editors’ Conference ended.
I also headed back to Lagos last Saturday. My flight, originally scheduled for 11.05 am, was moved to 1.25 pm. The passengers waited patiently. There was no mention of this flight until 2.14 pm without any apology. We left Abuja at about 3.00 pm. Interestingly, Air Peace was one of the corporate sponsors of the Editors’ Conference.
In one of my trips to Benin City this year, Air Peace sent me a message cancelling my flight. I received the message on the same day – a few hours to the flight time. An Embraer 145 (Hopper) that was sent to Benin well past the scheduled flight time due to “operational reasons” could not airlift all the passengers.
I sent a text message to one of the senior management executives in Lagos but nothing good came out of it. While I was trying to figure out my next move, I received a text message from one of their staff apologising on behalf of the airline. I ended up spending another night at a hotel in Benin City at my own cost. I missed a crucial media engagement on the Sunday evening I could not arrive Lagos.
I have never flown Azman, Max Air, United Nigeria, Overland and Ibom Air. Hopefully, I get to fly them soon. I used to fly Dana Airlines before I switched to Air Peace but my friends speak well of the airline for its promptness and efficiency. I have also received good reports on Ibom Air; so on my next trips to Abuja and Uyo, Ibom Air will be my choice – to at least see things for myself.
The advantage Overland Airways has over other airlines is that it optimised its operations by airlifting passengers from the hinterlands to the cities. That’s a winning strategy for the airline.
Air Peace has so many aircraft – including brand new planes – in its fleet. None of the other airlines comes close in terms of fleet size but the operations of the airline are over stretched by flying to too many destinations. I’m sure Air Peace management may not have any need for agony aunts for their frustrated passengers each time they delay or cancel flights if they are able to optimise their operations for greater efficiency.
Airlines all over the world prioritise safety, convenience and comfort over every other consideration and it is the same thing here in Nigeria. NCAA provides that oversight responsibility. Most flight delays could be due to bad weather or unsatisfactory condition of the aircraft or security breaches.
An airline that is not fit to fly should not fly. This is understandable and it makes sense. However, more often than not, the delay or outright cancellation of local flights is always “due to operational reasons” or “due to late arrival of the operating aircraft”. It is just another irresponsible way of taking passengers for granted.
My advice to all the airlines is that they should under-promise and over-deliver. What this means is that they should aim at providing better services that are efficient and prompt. It is possible; so let them just do it!
Braimah is the Publisher/Editor-in-Chief of Naija Times (https://naijatimes.ng)
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COLUMN
How Sanwo-Olu is selling Lagos as Africa’s gateway for investment
By Olumide Iyanda
Ahead of the Invest Lagos 3.0 summit holding at Eko Hotel & Suites from June 8 to 10, Governor Babajide Sanwo-Olu is pitching Lagos as Africa’s leading destination for investment. The target is to attract about ₦4 trillion, or roughly $2.5 billion, in fresh investments into sectors ranging from infrastructure and technology to housing, agriculture and transport.
For decades, Lagos has occupied a unique position in Nigeria and Africa. It is the country’s commercial nerve centre, home to major banks, manufacturing firms, technology companies, ports and financial institutions. It is also a city whose scale and pace continue to shape conversations about urbanisation, infrastructure and economic growth on the continent.
The argument being advanced by Lagos officials is straightforward. With its population, market size, transport links and expanding infrastructure, Lagos is positioning itself not simply as Nigeria’s economic capital, but as a gateway to African business opportunities.
According to investment documents prepared ahead of the summit, Lagos contributes more than 30 per cent of Nigeria’s Gross Domestic Product and accounts for about 90 per cent of the country’s foreign trade flow. The state government also says Lagos generates about 70 per cent of its revenue internally, reducing dependence on federal allocations.
That revenue growth has become a major part of the Lagos economic story. Lagos generated more than ₦1 trillion in Internally Generated Revenue in 2025, making it the first Nigerian state to cross that threshold. The state’s formal economy has also been estimated at more than $130 billion.
Mr Sanwo-Olu recently pushed the case for Lagos during Africa Week 2026 at King’s College London in the United Kingdom. He described Lagos as a powerful symbol of Africa’s potential and an example of how sub-national governments can drive economic growth and global influence.
According to the governor, Lagos has evolved into Africa’s second-largest city economy, with an estimated Gross Domestic Product of about $259 billion on a purchasing power parity basis. He said the city has become Nigeria’s principal commercial gateway and a major destination for investment, enterprise and talent.
Sanwo-Olu noted that despite occupying a relatively small landmass within Nigeria, Lagos has grown into one of the continent’s most economically consequential urban centres. He said policy, innovation and enterprise had combined to shape not only local development but also regional and global economic conversations.
The numbers partly explain the attraction. Lagos has an estimated population of about 22 million people and remains Africa’s most populous city. Officials estimate the population could exceed 30 million within a few years, with annual growth estimated at 3.2 per cent. More than 45 per cent of Nigeria’s skilled manpower is said to reside in Lagos, while the literacy rate stands at 92 per cent.
Infrastructure remains central to the state’s investment push. Projects such as the Lekki Deep Sea Port, the Lekki Free Zone and the Dangote refinery corridor are being promoted as evidence of Lagos’ ambition to become a regional logistics and industrial hub.
The Lekki Free Zone has emerged as one of the focal points of the state’s industrial strategy. Located along the Lekki Peninsula, the zone is designed to attract manufacturing, logistics, energy and technology investments through tax incentives and infrastructure support. Officials say the area is expected to support industries ranging from automobile assembly and agro processing to tourism and real estate.
Sanwo Olu said his administration’s development philosophy since 2019 has been to treat Lagos not as a challenge to be managed but as a platform to be unlocked. He said this vision is reflected in the state’s THEMES+ agenda, which focuses on transport, health, education, technology, urban development, security and social inclusion.
Transport reform has remained a major part of that strategy. The governor pointed to the commencement of passenger operations on the Blue Line Rail and the inauguration of the Red Line Rail, alongside investments in roads, bridges, bus reforms and water transportation.
“These are not isolated projects but part of a deliberate attempt to transform how a city of Lagos’ scale functions,” he said.
The governor also listed achievements, including the delivery of more than 3,000 affordable housing units, deployment of 250 patrol vehicles for security operations and the acquisition of 62 fire trucks to strengthen emergency response services. He added that the state had invested in food security initiatives such as the Imota Rice Mill and expanded logistics systems.
Housing remains one of Lagos’ biggest economic and social challenges. State documents estimate a housing deficit of about 1.8 million units, while housing demand is projected to grow by 20 per cent annually. About 80 per cent of households are estimated to live in rented accommodation.
Technology and financial services continue to define much of modern Lagos. The city has emerged as Nigeria’s leading technology ecosystem, attracting startups, venture capital firms and multinational companies. Sanwo Olu said Lagos now hosts more than 2,000 startups and has produced five unicorns in fintech and digital commerce. The city has also been ranked among the world’s fastest-growing technology ecosystems.
The governor said Lagos’ ₦4.44 trillion budget for 2026 reflects the administration’s determination to continue investing in infrastructure, social services and economic competitiveness. He added that Lagos accounts for a significant share of Nigeria’s capital importation and internally generated revenue, arguing that a strong Lagos ultimately strengthens the national economy.
He also highlighted the growing importance of the creative economy. According to him, sectors such as music, film, fashion, design and digital content have turned Lagos into a major creative hub, with Nollywood and Nigerian musicians projecting African creativity globally.
Still, challenges remain. Traffic congestion, flooding, pressure on public infrastructure and concerns about the cost of doing business continue to affect residents and investors alike. Economic inequality also remains visible across the city, where luxury developments exist alongside overcrowded communities with limited services.
For the Lagos State Government, Invest in Lagos 3.0 is therefore more than a promotional event. It is an attempt to strengthen confidence in the city’s long-term economic direction at a time when African economies are competing aggressively for global capital.
Whether through ports, finance, technology, manufacturing or consumer markets, Lagos continues to present itself as a city too important for investors to ignore. The challenge, as always, will be balancing rapid growth with the infrastructure and governance needed to sustain it.
*Olumide Iyanda is the publisher of QEDNG and convener of the QEDNG Creative Powerhouse Summit*
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COLUMN
Wike’s Media Parleys And Matters Arising
By Habib Aruna
Former Rivers State governor and now Minister of the Federal Capital City, Nyesom Wike is a politician that enjoys being in the news. If he’s not making news at state functions or political events, the loquacious politician would want to be in the news by organizing his now famous Media Briefings, where senior journalists will sit down as pupils while Wike talks to them like headmaster.
The last one held early this week kept me wondering what this circuit is all about. What does he really want to gain by the dozens of millions of Naira spent on press parleys and where is the money coming from? Is it from his private pocket or from the state? If it’s from the state, who is accounting for it? Or is he just dipping his hand into state coffers without subjecting himself to due process? And how is the money expended on these media briefings accounted for?
Because we need to begin to ask pertinent questions when taxpayers’ money is being used for purposes that are not directly beneficial to them. Wike did not start his media parleys in Abuja, it indeed started when he was governor of the oil rich state of Rivers. This was where he gained national prominence with the way he engaged national TV stations and paid for hours to air his views on critical and crucial national issues. He elevated this approach when he was appointed the FCT minister by President Bola Tinubu and he has used the platform to promote the agenda of the president while also using it to castigate his political enemies.
In truth, there is nothing bad for a politician in a democratic setting, to occasionally engage the media and by doing so, let the public know what his government, ministry or agency is doing. It is part of being accountable and responsible to the citizens, who constitutionally deserve to know how their commonwealth and resources are being spent. The worry however, is when these parleys are organized solely for political purposes or to target political opponents.
Television has been a major means of communication or passing information since the late 40s. Former United States President, John Kennedy made it the biggest and widest means of reaching the audience. Since then, political leaders have used the TV at every opportunity to send their messages to their targeted audience. We can remember how successive US governments used the daily White House daily briefings to explain cogent issues affecting the American people. Not to forget that television debates between candidates of political parties, for decades, became an integral part of the election process.
It’s however not every leader that understood the power of the tube and its efficacy; while leaders like United States President, Donald Trump would use every opportunity to talk to journalists on germane issues, others like Tinubu have not find it expedient to engage, even State House reporters, on burning issues in the polity. What stops the president to surprise Villa Correspondents and address the current disturbing security situation in the country and to use the auspices to assure Nigerians of their safety, while pledging the safety return of students and teachers recently abducted in Oyo State.
Through Former President, Olusegun Obasanjo’s quarterly media chat, we were able to know the thinking of Aso rock on major challenges facing the country and what the federal government is doing to fix them. The health challenges faced by Musa Yar’Adua had an adverse effect in the way he relates to the media. I can’t vividly remember any notable engagement he had with journalists before his passing. Gooduck Jonathan’s tenure was not in any way better, even though he had an effective Media team led by Dr Rueben Abati. Jonathan was not media friendly even with his gentle mien and harmless personality. He is a man of short words and not a robust communicator.
President Mohammadu Buhari was also not a man that is friendly with television cameras and microphone. Notably shy and not used to speaking too much! One can easily count the amount of time he spent speaking to journalists during his eight years in power. Needless to say that he also had top media advisers who have paid their dues in the profession and who should have insisted that he do more in talking to the media so that matters of public importance are not left in the realm of undue public speculation.
All our presidents since 1999 came in with the right media team, who can boast of requisite experience of managing the image of the number one citizen and his office. Curiously however, they all failed to make their principals more exposed to the klieg light, thereby denying Nigerians the opportunity of seeing and listening to their leaders directly. I can’t remember any of our presidents taking a stroll within the villa to eat lunch, using the opportunity to engage journalists at the Press Centre or granting interviews when the media least expected. That will absolutely be a day to remember!
That is why Wike supporters are quick to rise to his defence, for according to them, the minister is using what he has to get what he wants. They argued that the minister understood the influence and reach of buying TV time to send his message and ‘harass’ perceived political opponents. But at what cost? The last media parley was shown live on five national TV stations. That is hundreds of millions of Naira, and if you add other logistics it will be running to yet other millions. As already pointed out above, where is this money coming from? Is it from Wike’s pocket or from the FCT treasury? If it’s from the FCT, who approved it and who will account for it? Which of the Senate committees are looking at the books to make sure tax payers money are well accounted for and not wasted to promote the political agenda of Wike?
For sure, these live media broadcasts do not come cheap and if FCT money is being used for these shows, then there must be accountability and responsibility from Wike and his co-travellers. It is only then that we can be rest assured that those who are calling for equity are doing so with clean hands.
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COLUMN
Sycophants at work: ‘Re-Hamzat And The Future Of Lagos By Bolaji Sanusi’
By Tayo Ogunbiyi
Umbrage, diatribes and polemics. The season is here again – the season of character assassination for political purposes.
There seems to be no other reason for the opinion article written by Mobolaji Sanusi, the one who was fired at The Lagos State Signage and Advertising Agency (LASAA) for alleged incompetence. He seems to have rediscovered his old vocation of stringing together words without respecting rules of semantics and grammar.
He has attempted to project speculative political alignments, reframe historical governance narratives, and introduce unfounded insinuations regarding the working relationship within the Babajide Olusola Sanwo-Olu administration in Lagos State.
Writing under the guise of political commentary, Sanusi deliberately constructs speculative narratives, distorts governance realities, and introduces unfounded insinuations regarding the leadership structure and internal cohesion of the State Government.
While the publication is acknowledged as an exercise of free expression, it is necessary to correct certain misleading interpretations, unfounded assumptions, and politically charged assertions that do not reflect the institutional reality of governance in Lagos State.
The suggestion of tension, rivalry, or institutional dissonance between the Governor of Lagos State and his Deputy, Dr Kadri Obafemi Hamzat, who is also the Candidate of the All Progressives Congress (APC) for the 2007 Governorship Election, is entirely unfounded and inconsistent with observable governance practice.
Lagos State operates a structured executive governance system anchored on constitutional responsibilities, collective cabinet responsibility, and clearly defined functional portfolios. The Governor and his deputy function as part of a unified executive council. Policy formulation and implementation are collaborative and institutional, not personality-driven.
The Deputy Governor’s office is integrally involved in strategic governance delivery, particularly in coordination, supervision, and assigned sectors.
Any attempt to construct a narrative of division is, therefore, speculative and not supported by administrative facts or operational evidence.
The article’s description of the present administration as lacking “legacies” or being “drab” is a subjective and vacuous political opinion rather than an empirical assessment. Its sweeping generalisations, describing the Sanwo-Olu administration in dismissive terms, are a bold reflection of Sanusi’s blindness (whatever happened to his glasses).
A more balanced evaluation would consider measurable governance outcomes, including the expansion in infrastructure across transportation, housing, and road networks, reforms in urban planning, and public service delivery, continued investment in digital governance systems, education infrastructure development, revenue optimisation frameworks, and the strengthening of security collaboration mechanisms and emergency response capacity.
The Opebi-Ojota Link Bridge, the Red Line and Blue Line rail that have transformed commuting and the beautiful ferries built by our young engineers. The iconic Tolu Group of Schools, 332 schools buildings, two new varsities and several other projects across all sectors. Twenty-three housing estates and hundreds of roads. Discerning Lagosians see them all; not blind and blank elements like Sanusi. The New Massey Children Hospital that is nearing completion is the largest pediatric hospital in West Africa. The food and logistics hud in Ketu Ereyun, Epe will be the largest food hub in Sub Saharan Africa when completed.
Though we are in a political season with its characteristic peculiarities, governance in a complex megacity such as Lagos cannot be reduced to rhetorical comparisons or partisan nostalgia. It is an evolving continuum built on the efforts of successive administrations.
*Tayo Ogunbiyi is the Director, Public Enlightenment & Community Relations, Ministry of Information & Strategy, Alausa, Ikeja*
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